TERMS OF USE

OVERVIEW

This website is operated by Clara Richmond. Throughout the site, the terms "we", "us" and "our" refer to Clara Richmond. Clara Richmond offers this website, including all information, tools and services available from this site to the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Use", "TOS"), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then do not access the website or use any Services.

Any new features or tools which are added to the current offering shall also be subject to these Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your place of residence, or that you have given us your consent to allow any of your minor dependants to use this site where permitted by law.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms may result in termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone where permitted by applicable law.

You understand that your Content, excluding payment card information, may be transferred over various networks and may be adapted to conform to technical requirements of connecting networks or devices. Payment information is handled through secure payment systems.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the website through which the Service is provided without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We aim to ensure that information made available on this site is accurate, complete and current. However, information may occasionally contain errors or become outdated.

The material on this site is provided for general information and should not be relied upon as the sole basis for making decisions where more accurate or complete information is reasonably available.

This site may contain historical information, which is provided for reference only.

We reserve the right to modify the contents of this site at any time. Where required by law, material information relating to your purchase will be provided accurately before you enter into a contract.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change.

We reserve the right to modify or discontinue the Service, or any part of it, where reasonably necessary.

We shall not be liable for changes to prices, suspension or discontinuance of the Service except where liability cannot lawfully be excluded.

Conclusion of contract: The presentation of products in the online store constitutes an invitation to place an order. By submitting your order, you make an offer to purchase the selected products. Receipt of an automated order acknowledgement does not necessarily mean that your order has been accepted. A contract is formed when we confirm acceptance of your order or dispatch the goods, depending on the confirmation provided to you.

Statutory rights: All applicable statutory consumer rights remain unaffected.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products may be available in limited quantities and may be returned or exchanged in accordance with our Return & Refund Policy and applicable law.

We have made every reasonable effort to display the colours and images of our products accurately. However, we cannot guarantee that your device will display colours exactly as they appear in person.

We reserve the right, where lawful, to limit sales of our products or Services by person, geographic region, jurisdiction or quantity.

Product descriptions and prices may be changed at any time before an order is accepted.

We reserve the right to discontinue products at any time.

We do not guarantee that every product will meet your personal expectations, but nothing in these Terms limits your statutory rights where goods are faulty, not as described or otherwise fail to meet applicable legal requirements. UK consumer law provides statutory remedies for goods that do not conform to the contract. (Legislation.gov.uk)

Some products may be fulfilled or dispatched by international fulfilment partners.

Where customs duties, import charges or similar fees may apply, responsibility for those charges will be communicated in accordance with applicable law and the shipping terms presented to you.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel an order where permitted by law, including where we reasonably suspect fraud, misuse, pricing errors, stock issues or unauthorised resale activity.

We may limit quantities purchased per person, household or order.

If we change or cancel an order, we may attempt to notify you using the contact details provided at checkout.

You agree to provide current, complete and accurate purchase and account information and to update such information where necessary.

Post-Purchase Offers

After completing your order, you may be shown an optional offer for an additional product.

This offer is entirely voluntary and represents a separate purchase.

By accepting the offer and confirming payment, you authorise a separate charge for the stated amount. This transaction may appear separately on your bank statement.

Declining the offer will not affect your original order.

Products purchased through post-purchase offers are subject to the same applicable return and consumer rights as other purchases.

For more information, please refer to our Return & Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control.

Such tools may be provided "as is" and "as available". Your use of third-party tools may also be governed by the provider's own terms and privacy policies.

You should review and accept those terms before using the relevant tools.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products or services available through our Service may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with or controlled by Clara Richmond.

We are not responsible for the content, accuracy, security or practices of third-party websites, except where responsibility cannot lawfully be excluded.

You should review the relevant third party's policies and terms before entering into any transaction.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit ideas, suggestions, reviews, comments or other materials to us, you grant us permission, to the extent permitted by law, to use, reproduce, edit, publish, translate and distribute that content for legitimate business purposes.

We may monitor, edit or remove content that we reasonably consider unlawful, offensive, defamatory, obscene, misleading or in violation of intellectual property rights or these Terms.

You agree that your comments will not violate the rights of third parties or contain unlawful, abusive, misleading or malicious material.

You are responsible for the accuracy and legality of content you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission and processing of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping charges or delivery estimates.

We reserve the right to correct errors and update information.

Where an error affects an order already submitted, we will act in accordance with applicable law and will contact you where appropriate.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its Content:

(a) for any unlawful purpose;
(b) to encourage unlawful acts;
(c) to violate applicable laws or regulations;
(d) to infringe intellectual property rights;
(e) to harass, abuse, threaten, defame or unlawfully discriminate against others;
(f) to submit false or misleading information;
(g) to upload viruses or malicious code;
(h) to unlawfully collect or track personal information;
(i) for spam, phishing, scraping or similar abusive activities;
(j) for obscene or unlawful purposes; or
(k) to interfere with or circumvent security features of the Service.

We reserve the right to terminate or restrict access for violations of these prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will always be uninterrupted, timely, secure or error-free.

We may occasionally suspend access to parts of the Service for maintenance, technical reasons or other legitimate business purposes.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including any rights or remedies granted to consumers under applicable consumer protection law. Unfair terms in consumer contracts may not be enforceable. (GOV.UK)

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Clara Richmond, together with its affiliates, partners, officers, directors, agents, contractors, service providers, suppliers and employees, from claims arising from your unlawful use of the Service, breach of these Terms or violation of third-party rights.

This section does not affect any rights you have as a consumer.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 16 – TERMINATION

The obligations and liabilities incurred before termination will survive termination where appropriate.

These Terms remain effective unless terminated by you or us.

You may stop using the Services at any time.

We may suspend or terminate access where we reasonably believe you have materially breached these Terms or engaged in unlawful or abusive activity.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right.

These Terms, together with the policies and operating rules posted on this site, constitute the agreement governing your use of the Service, subject always to any statutory rights that cannot lawfully be excluded.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements under which we provide Services will be governed by the laws applicable to the entity operating Clara Richmond, subject to any mandatory consumer protection rights that apply in the country where you reside.

Do not put “the laws of the Netherlands” here unless the legal entity operating Clara Richmond is actually based there.

SECTION 19 – CHANGES TO TERMS OF USE

You may review the most current version of these Terms at any time on this page.

We reserve the right to update, change or replace parts of these Terms by posting revised terms on our website.

Where required by law, we will provide appropriate notice of material changes.

Your continued use of the website after changes take effect constitutes acceptance of the revised Terms to the extent permitted by law.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Use should be sent to:

Clara Richmond Customer Care
Email: info@clararichmond.com

© 2026 Clara Richmond. All rights reserved.

Antes de publicares isto, falta-me só um dado jurídico importante: qual é a empresa/entidade que vai operar e faturar as vendas da Clara Richmond. Isso é o que deve substituir o antigo “This website is operated by Logos Ecom LLC” e também permite fechar corretamente a secção de Governing Law.